Great opportunity to join the semiconductor industry! We are a Silicon Valley company that uses chemistry in a clean room environment to support the development of manufacturing in the semiconductor industry. We are also a part of a publicly listed company with multiple entities on the West Coast and so there is plenty of growth opportunity both within our company and in our group.

Key Responsibilities:

• Works with customers to track the status of their orders and manages expectations
• Collects feedback and makes recommendations for improvement
• Provide quote and reports to customers.
• Work with internal team to drive issues to resolutions.
• Maestro of online systems and processes, building data to guide good decisions
• Additional duties as assigned

Minimum Requirements/Qualifications:

• Prefer you to have associate or bachelor’s degree and 3-5 years of fast paced detailed people servicing experience
• Must have demonstrated ability in following instructions, be highly detail oriented and have excellent communication skills
• Must have pride in his or her work, be self driven and have a keen quality orientation
• A working knowledge of chemistry and clean room environment is a plus

Interaction with Other Employees:

• Works hand-in-hand with the shipping and receiving, day to day interaction with production employees