JOB SUMMARY:

Applications Engineers guide customers along their buying journey by understanding their needs and matching those to our capabilities. They provide specialized technical services to varied audiences for the solution of design and application problems. 

ESSENTIAL FUNCTIONS: 

• Provide guidance and technical information to end users, distributors, and sales personnel
• Create drawings to support the product line including drawings for bearing isolators and mechanical seals
• Develop content such as case studies, articles, and cost savings documentation to show the overall value of Garlock products 
• Provide product training to internal and external teams as needed
• Represents the Company by membership in technical and professional societies
• Understands the competitive landscape by being aware of new product developments, applications, and markets
• Analyze field samples to understand the root cause of failure in the field and understand pervasive market problems 
• Translates market insights to enhance both our commercial pipeline of new products and market campaigns for existing products
• Develop and deploy buyer enablement tools to help customers select our products
• Collaborates with Operations, Quality and Supply Chain on Critical To Quality (CTQ) attributes based on market insights
• Understands and actively participates in our digital strategy through the development of technical information on the Garlock website. 
• Primarily supports the Klozure product line, but can backup and support other product lines as well.
• Work with our engineering team to develop and execute new product enhancements and competitive testing.
• Proactively specifies our target products within sales campaigns to further increase our product awareness and specification base in the market.

COMPETENCIES:

• Effective communication - Develops and delivers multi-modal communications that convey a clear understanding of the unique needs of different audiences.
• Collaborates - buildsBuilds partnerships and working collaboratively with others to meet shared objectives in a timely manner to support the business
• Customer focus - Builds strong customer relationships and delivers customer-centric solutions.
• Interpersonal Savvy – Relates openly and comfortably with diverse groups of people.
• Action Oriented – Takes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.

JOB QUALIFICATIONS:

• BS degree in Engineering technology, or AAS with 3+ years applications related experience or equivalent experience/knowledge. 
• Computer Skills: Excel, CAD experience required (SolidWorks preferred) 
• Experience in applications engineering and engineering procedures a plus. 
• Organizational/Communication Skills
• Presentation Skills a plus

PHYSICAL REQUIREMENTS: Office Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Garlock values diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you require accommodation due to a disability at any time during the recruitment and/or assessment process, please contact Talent Acquisition and we will make all reasonable efforts to accommodate your request.